The best Fireflies.ai alternative for Microsoft Teams — a 2026 guide
A hands-on comparison guide for Teams-first teams: pricing benchmarks, the Fred bot trade-off, the AI credit-pool asterisk, Enterprise tier features, and failure modes.
7 meetings free every month · No credit card
Built for Microsoft Teams via Graph API. Invisible to participants. Q&A chat with no shared credit pool.
Multi-platform AI assistant covering Zoom, Teams, and Meet. Sends a bot called "Fred" to every meeting. Broad CRM and language support.
- You're Teams-first and don't want to pay for cross-platform you won't use
- You want zero visible bots in customer meetings
- You need Teams Phone (PSTN) summaries in the same flow
- You hate "AI credit" gotchas and shared workspace pools
- You want the recap in Teams chat, not buried in email
- You run meetings across Zoom, Meet, and Teams and want one dashboard
- You need deep CRM integrations on Business+ (HubSpot, Salesforce, Greenhouse)
- You want an MCP server connecting meeting data to Claude / ChatGPT
- You rely on talk-time, sentiment, and rep analytics
- You need 69+ language coverage
Where the recap goes
Teams chat. Not email. homes.
Fireflies emails recaps and stores them in a dashboard. CallScrib drops the summary into the meeting thread.
Shows up in the existing thread. Reactions, replies, follow-ups — all in one place.
The recap is in your inbox, the transcript is in the dashboard, and the action items are nowhere near the team chat.
Pricing reality
Half the price. No credit pool.
Fireflies' "unlimited transcription" headline hides a credit system that gates AskFred and advanced summaries on shared workspace pools.
- Unlimited Q&A chat with transcripts
- Teams meetings + Phone (PSTN)
- 20+ languages, 7-day trial
- No bot, no credit pool, no surprises
- 20 shared AI credits / workspace / month
- Heavy users buy $5–$600 credit packs
- Multi-platform: Zoom, Meet, Teams
- 69+ languages, MCP server
Per 50 seats. Plus you skip the credit-pack overages on heavy users — typically a 20–50% bump in real spend.
The credit pool problem
"Unlimited transcription" with an asterisk.
Fireflies' AskFred and advanced summaries are gated by a shared workspace AI credit pool. Here's how that plays out in practice.
Pro plan credits
Shared across the entire workspace per month. AskFred queries, advanced summary regenerations, and certain AI actions all draw from the same pool.
Business plan credits
Slightly larger pool, still shared. On a 25-person team that's about 1 credit per person per month before someone's hitting the cap.
Credit-pack range
Heavy users routinely buy add-on packs. Real-world Fireflies spend on engaged teams runs 20–50% above the per-seat headline number.
Side-by-side
Feature matrix
CallScrib | Fireflies.ai | |
|---|---|---|
| Pricing & tiers | ||
| Free tier | 7 meetings/mo · full AI | 800 min, 20 credits |
| Pro / user / mo | $5 | $10 annual / $18 monthly |
| Business / user / mo | $10 (CRM sync) | $19 annual / $29 monthly |
| Enterprise / seat / mo | From $14 (25+ seats) | $39 annual |
| AI credit / usage cap | None | 20 (Pro) / 30 (Biz) shared |
| Capture | ||
| How it captures the call | Graph API · invisible | Bot named Fred |
| Visible to participants | No | Yes |
| Bot-ban policy compliant (2026) | ✓ | No |
| Microsoft Teams | Native, primary | Yes (via bot) |
| Zoom / Google Meet | Desktop Agent (no bot) | Yes (via bot) |
| Teams Phone (PSTN) | ✓ | — No |
| Output | ||
| Where the summary lands | Teams chat | Email + dashboard |
| Q&A chat with transcripts | Unlimited (Pro) | AskFred · credit-gated |
| Languages | 20+ | 69+ |
| Native desktop apps | macOS + Windows | Browser only |
| Integrations | ||
| HubSpot / Salesforce | Business plan | Extensive (Business+) |
| MCP server | — No | ✓ |
Honesty section
Where Fireflies.ai actually wins
Three places where Fireflies is the right answer.
Cross-platform native
If your team runs meetings across Zoom, Google Meet, and Teams — and you want one tool with one dashboard for all of them — Fireflies has more years of mileage on Zoom-native capture than anyone.
CRM integration depth
HubSpot, Salesforce, Pipedrive, Greenhouse, Lever, and more — on Business+. If your sales-ops team has built workflows around tight CRM sync, Fireflies covers that surface.
MCP server & languages
An MCP server for connecting meeting data to Claude, ChatGPT, or Devin. Plus 69+ language coverage — broadest in the category.
From customers who switched
What it actually felt like
“We were paying Fireflies for cross-platform coverage but realized we ran 95% of meetings in Teams. Switched to CallScrib at half the price and the recaps land in the chat instead of email — the team actually reads them now.”
“AskFred kept telling people the workspace was out of credits mid-month. We'd hit the cap by the second week and the team gave up using it. CallScrib's chat just works.”
“The Fred bot got blocked by two of our enterprise customers' IT policies. We needed something invisible. CallScrib was a one-afternoon switch.”
FAQ
Common questions
We use Fireflies for Zoom too. Should we switch?
If you have meaningful Zoom volume, Fireflies' multi-platform coverage is mature. CallScrib's Desktop Agent covers Zoom and Google Meet too — also bot-free, no AI credits — but Fireflies' Zoom-native experience has more years on it.
Does CallScrib have CRM integrations?
On the Business plan ($10/user/mo): HubSpot and Salesforce. Less extensive than Fireflies, more focused on the core meeting-to-CRM flow.
What about Fireflies' analytics features?
We don't replicate them. If sentiment analysis and talk-time analytics across reps are core to your workflow, Fireflies (or Gong) is the better fit.
How do I switch from Fireflies?
Install CallScrib from AppSource (5 min, M365 admin). Stop sending Fred to Teams meetings — uninvite from your calendar or disable auto-join. Run a week with both summary formats. Cancel Fireflies when confident. Your historical Fireflies data stays accessible until cancellation.
Is the bot-ban risk real?
Microsoft's 2026 detection of unauthorized bots in Teams meetings affects Fireflies. Google Meet has also started flagging third-party AI notetaker bots. CallScrib uses the officially sanctioned Graph API on Teams and local audio capture on every other platform.
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